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4.2 | 1019 Reviews

Galaxy Buds Pro, Phantom Black

Samsung SMR190NZKAXAR

Available in 8 Color(s)

Features

  • Get the most out of your audio experience with studio quality sound, active noise cancellation, and superior comfort. The Galaxy Buds Pro are a perfect choice for music lovers, fitness junkies and everybody else. Now save more with enhanced trade-in options.

Quick Specs

  • Type: Headphones
  • Energy Star Rated: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Sound Designs for more details.

 
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Tune in without tuning out with Active Noise Cancellation

Block out unwanted noise, let in what's important or amplify the smallest details-all with a single tap.

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Studio quality without the studio

Feel the rush of your favorite music with 2-way speakers by AKG, an 11-mm woofer and 6.5-mm tweeter built into every earbud.

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A home theater for your ears

Silky treble and a full, pulsing base deliver simply amazing, premium sound. Make every movie feel like opening night, talk like you're there in person and play like your game is more real than life itself.

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Worry-free water resistance

Water won't ruin your best jams while giving the dog a bath or washing the car thanks to IPX7 water resistance that even protects from immersion up to 3 feet deep for 30 minutes.

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The right fit is right here

A new take on the classic earbud shape, the design lessens discomfort when you're tuned in for hours, and stays securely in your ears while working out. And with air vents that balance the pressure in your ear and increase air flow, it's such a natural fit you may forget you're wearing them. With three ear-tip sizes to choose from, you can test them out to ensure that your Galaxy Buds Pro fit comfortably and securely - and with a good seal so the ANC works its best.

Image Feature

Make your Galaxy Ecosystem come alive

With Auto Switch, the buds detect what connection you need and instantly shift to that device. So, when you're watching a movie on your tablet and get a call, Galaxy Buds Pro will switch the audio to your phone and switch back once you hang up.

Tune in without tuning out with Active Noise Cancellation Block out unwanted noise, let in what's important or amplify the smallest details-all with a single tap.

Studio quality without the studio Feel the rush of your favorite music with 2-way speakers by AKG, an 11-mm woofer and 6.5-mm tweeter built into every earbud.

A home theater for your ears Silky treble and a full, pulsing base deliver simply amazing, premium sound. Make every movie feel like opening night, talk like you're there in person and play like your game is more real than life itself.

Worry-free water resistance Water won't ruin your best jams while giving the dog a bath or washing the car thanks to IPX7 water resistance that even protects from immersion up to 3 feet deep for 30 minutes.

The right fit is right here A new take on the classic earbud shape, the design lessens discomfort when you're tuned in for hours, and stays securely in your ears while working out. And with air vents that balance the pressure in your ear and increase air flow, it's such a natural fit you may forget you're wearing them. With three ear-tip sizes to choose from, you can test them out to ensure that your Galaxy Buds Pro fit comfortably and securely - and with a good seal so the ANC works its best.

Make your Galaxy Ecosystem come alive With Auto Switch, the buds detect what connection you need and instantly shift to that device. So, when you're watching a movie on your tablet and get a call, Galaxy Buds Pro will switch the audio to your phone and switch back once you hang up.

Features

  • Get the most out of your audio experience with studio quality sound, active noise cancellation, and superior comfort. The Galaxy Buds Pro are a perfect choice for music lovers, fitness junkies and everybody else. Now save more with enhanced trade-in options.
Connectivity
Bluetooth ® Version Bluetooth v5.0
Bluetooth Profiles A2DP,AVRCP,HFP
General
Compatible Specification of Smartphone Android 7.0 , 1.5GB
Package Contents Charging Case,Earbuds,Eartips (S, M, L),Quick Start Guide,USB Cable
Type Headphones
Physical specification
Earbud Dimension (W x H x D) 0.81 x 0.77 x 0.82 Inches
Case Dimension (W x H x D) 1.97 x 1.98 x 1.09 Inches
Battery
Typical Usage Time (Hours) 5-18 hours
Battery Capacity (Earbud) 61
Battery Capacity (Case) 472
Battery Life ANC & Bixby voice wake-up ON 4.5/16 hours ANC or Bixby voice wake-up ON 5/18 hours ANC & Bixby voice wake-up OFF 8/28 hours
Audio and Video
Ambient Sound Yes
Services and Applications
Bixby Connection Yes
Voice Guidance N/A,
ANC/Bixby Voice Wake-up Support
Key Category Features
Wireless Yes
Bluetooth Yes
Speed Charge Yes
Active Noise Cancellation Yes
Carrying Case Included Yes
Built-in microphone Yes
AKG powered Yes
Long lasting Battery Yes
Voice Assistant Yes
Bixby Yes
General Feature
Speaker 2-way 11mm Woofer 6.5mm Tweeter

Quick Specs


  • Appearance

  • Type: Headphones

  • Features

  • Energy Star Rated: No

User Manual

Warranty

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4.2 out of 5

81% of reviewers recommend this product.

1 Stars

These ear buds are crap

Candace 3/4/2022

i've been using them for a week and have had nothing but problems. the sound is terrible and now the right side doesn't work. the chat support solutions don't work because they only address connection issues and of course there are no real people to assist when you call the support line. both sides connect and have working touch control, just no sound. i have not dropped it or gotten it wet or done anything else to damage it in the whole one week i've been using them. apparently this seems to be a common problem w/o a commonly known solution.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Good sound, Poor Fit

Sandy Hammond 3/3/2022

the fit isn't as good as the buds of 2020. they keep falling out of my ears without the notch of the old generation.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best sound quality and software-features!

SoCalRes 3/2/2022

best sound quality and software features packed in this tiny masterpiece! this is not my first galaxy buds, but these are the first buds i am completely satisfied with in terms of quality, comfort, battery life, features, and everything! i do recommend this to everyone! price is a plus. very competitive to what is out there offered at this price.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
1 Stars

Worst customer service

Outraged 3/2/2022

so i recently purchased the galaxy pro buds for my wife and myself and we found that they felt uncomfortable and they kept coming loose even while just walking. we attempted to change the tips but to no avail. i even attempted to look online to get cushions with hooks but because of the design of the galaxy pros cushions with hooks are not made. i even called samsung inquiring if they had cushions with hooks for the galaxy pros. they said no. the genius at customer service did however suggest that we wear ear warmers to hold them in place. i told them why don't i just go into my garage and get duct tape and put it over my ears to keep the buds in place.( ridiculousand assinign suggestion. ) i returned the galaxy pro buds and went to p.c richard's and purchased the apple beats pro.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bring back the rubber fin

Cristian 3/2/2022

doesn't matter how good the performance is if the fit is loose and if they fall out your ears at the slightest movement. please bring back the design of the original buds. the rubber fin made all the difference. unfortunately, i am still running those since everything after is unusable.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great item but needs updated

David 3/1/2022

i definitely love the headphones as far as functionality. noise cancelling is awesome as well. however i use these for work to answer phone calls and the "block touches" feature turns itself back on every single time i answer a phone call regardless of me turning it off. this has caused me to end phone calls repeatedly while adjusting the left bud firmer in my ear. if this wasn't an issue i would have given 5 stars but, like i said, it's a huge issue for me and many others if you look for solutions online for this issue.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

teriible fit

disillusioned 2/25/2022

the fit on these is very bad. they keep slipping off my ears, after i tried all ear-tip sizes. i could never run with them on, and even if i'm just sitting and eating, my jaw movement would make it slowly slip off. now, before you feel tempted to make any comments about my ears anatomy, know that i had a pair of galaxy buds+ before this, and i never had that problem with it, so i'm blaming this one on poor design. samsung's, not god's. :-)
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great sound, limited function

Jayme 2/23/2022

the sound is very good and i love the customizability of it, but the noise cancelling is definitely not as good as some other products. if you want the best, sony does better, but if you just want some great sounding headphones with decent noise cancelling, these will do fine. if you dont have samsung scalable codec, look elsewhere. the difference in sound quality is huge without it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor Fit, Good Sound

Trey 2/12/2022

samsung, i was really looking forward to using these headphones. my main purpose for purchasing these headphones were for the gym and running. i traded in my galaxy buds+ to upgrade to these but i wish i didn't. the galaxy buds+ were a much better fit due to their additional wing design. With that being said, i would not recommend these headphones to anyone intending on using them for working out or any physical activity.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Everything but practical

NoUse 2/10/2022

my worst purchase in a long time, they don't stay in my ears and i have to keep pushing them in, which will pause the music and/or skip to the next song, or hung up my call (yes i tried all 3 size inserts). i even have trouble keeping them in sitting still on a call talking.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Not as Great as I hoped

DonAva 2/9/2022

it's a great fit; doesn't pop out of my ears as easily as others. however, the noise cancelation is non-existent, the case does not keep charge well, and the touch bad response is not as good as my previous model. i'm not happy, i'm just waiting until i graduate from training to return it for servicing or a refund.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disappointed

Lucia 2/9/2022

i had to replace my older samsung ear buds because one of them fell into the stairmill at the gym and could not be saved! i came home right away and got online because i really appreciate the teacher discount that is offered. i decided to upgrade and i am so disappointed. they do not stay in, especially if a drop of sweat touches them. i tried all of the ear pads (repeatedly) and looked online for tips. nothing worked and i kept trying that the 15 day return policy ended. there is nothing more frustrating than being in great rhythm running or jump roping and you start to feel them slipping out. i must say though that the sound is great and the noise cancelation is awesome when the ear bud is in and not falling out.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible

LifelongSamsungCustomer 2/8/2022

I had these for a little over a year and I would stay away from these. The sound quality is terrible. I bought them with the intention of using them on calls, but people on calls have said it sounds like I'm in a tunnel. Other times it sounds like I'm far away, or background noise comes across louder than me when speaking. The sound quality for music is average, but it's nothing special. Average music sound quality and poor sound quality on phone calls will lead me to look elsewhere for better earbuds. If you're looking for a premium earbud, this isn't it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Not for Cardio

Randy 2/6/2022

after giving each ear adapter fitting (s,m,l) a chance and repositioning the bud around my ear, it still failed to remain in place after you start to sweat. my event is running and every few seconds i found myself trying to prevent it from falling out. with the rigor of running combined with sweat, it just failed to live up to expectations. thankful for the block touch feature otherwise it would just stop and start your music everytime you readjust. amazing sound though, just not for cardio and sweat.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I really wanted to like them.

Mario Mario 2/4/2022

so my birthday comes and i get a pair of pro buds. hurray! i update them as soon as i connect. i even reset the buds and repaired them to my s21 ultra to make sure i was getting the freshest experience. i tested the ambient noise and it's to die for! i was ready to give my airpods away. i switched to noise canceling and just like the live buds, it was good enough. i like that compressed feel of quality anc. the sound however...terrible. no amount of eq, phone resetting, or ear cushion change stopped these from sounding like a 50 dollar pair of earbuds from a department store. the volume is lacking, the bass, mids, and highs don't feel pro at all. i mashed the volume up button like mad wanting to hear more from these buds. i hope i got a bad pair, but i just can't like them.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Too Big

Sara 2/4/2022

these are constantly falling out of my ears. i tried to buy a set of different silicone covers but none work. love the sound and color but horrible design. i've never had this problem with ear buds before.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Makes ears itch

GalaxyUser411 2/2/2022

i like the sound quality and the battery life for both the buds and case is impressive. i don't like how my ears itch after wearing them. at first, they made my ear canal shed skin but after enough usage, they just itch once you take the buds out. i think that the tighter the buds are, the more pressure causes skin irritation so i try to wear them as loosely as possible and only for 30min or less. at first, i could only do 5 min.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Buds stopped working poor customer service

Trevor 1/24/2022

writing another review because my last one got moderated. being honest about the headphones i got from samsung. i had two pairs of headphones. in both sets the left ear bud stopped working. when trying to send them in and get them fixed because this is clearly a product issue if i have the same problem with two identical pairs. the customer service was horrible and did not want to help me with my problem. if you want good headphones that wont break after a year and better customer service i would recommend not buying these headphones from samsung.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Awesome headset

Mac912 1/21/2022

great battery life if you wanna block out the world and hear music like it supposed to sound this is the headset
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Causes ear infections

CWToz 1/21/2022

these ear buds cause an ear infection every time i wear them. i have tried new ear tips. i've tried cleaning them thoroughly with rubbing alcohol. i had to go to urgent care a few weeks ago to get drops to clear up the infection i got that time. i had to completely stop wearing them. a complete waste of money.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ear infection

David 1/17/2022

after 30mins of having these earphones in my ear they started to get itchy and liquid stared coming out of both ears. i stopped using any ear phones for a week till they recovered. i then cleaned and sanitized the earphones. i tried the ear phones agian and same thing happened. i let my ears recover and started using my original buds with no problems. today i decided to try the pros again and same thing happen itchy ears and liquid coming out. last time using this earphones unfortunately. be careful if you have sensitive skin. i never had this problem with any other earphones not sure what could be causing this.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Uncomfortable

Sassy 1/12/2022

thry are super uncomfortable to the point where i just want to pull them out. the budge on the inside of the earbud is horribly placed. the upside to them is they do hold a long charge & charge quickly. they just fit so uncomfortably in my ears.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

I really wanted to like them..

Emmalee 1/12/2022

over the past couple years i've been a raving galaxy buds fan. i've had the original buds and the buds+. when i decided to upgrade again recently, i went with the buds pro. the very first day i immediately had my doubts, as they would not stay in my ears no matter how hard i tried. i even went so far as to watch their how to videos they recommend (though i'm far from a newbie to earbuds). on the rare occasion i would get them to stay in, they hurt, and would still fall out if i smiled, opened my mouth, or simply just moved the wrong way. i've had them a month now, as i was really trying not to waste my money, but i just can't stand it anymore. i have little scabs in my ear now. i just want to get rid of these pros and go back to the buds+. i wish they hadn't redesigned the entire thing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best on the market

TheeJarod 1/8/2022

i have been daily driving these earbuds for about 3 years, they have been dropped numerous times,they still will hold 12 hour playback battery life. they will charge up to 30% in about 5 minutes, and fully charged in about 20. i have not purchased new earbuds yet, because these ones are still performing great. once these earbuds stop performing i will purchase the newest samsung product.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

quality

mcdonald 1/7/2022

i love my new earbud pros. however i wish that the pro had the same ambient sound feature as my earbud plus had.( the plus lets the ambient work with just one in but the pro only works if you have both in. other than that these are the best ear buds i have ever owned.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Tinny Thin Brittle Highs - Not good

DarrinT 1/4/2022

bought these and was excited to finally get a pair of ear budw where my classical and piano music sounded like it should. unfortunately, these earbuds have brittle, tinny highs and border on distorting the sound. very disappointing. if there is a way to eq the sound to adjust the highs and bring up the very weak bass, that may help. i may have to return these.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Fall out constantly

Zarilya 12/27/2021

after following the instructions countless times, making sure they're inserted properly, and changing the tips, they still fall out constantly. they sound great but they're useless if they won't stay in.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ear Mold

Kent Wayne 12/27/2021

great sound, nice charger box. both buds fell out of my ear and i lost both of them. tried the bluetooth locator and that did not work either. i went back to to my old retro head phones
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible fit!!! Immediate fall-out!!

Midknight 12/23/2021

i got these today and after reading all the reviews about the poor fit the first thing i did was try out how they fit me. i tried all the supplied ear tips or whatever they are called and none of them worked in my ear. the buds fell out after seconds of inserting them. no matter how much i tried they fell out. i have to wonder how they test these things out? i can't comment on the sound quality since i never went that far. i got the rma number and these are going straight back to samsung.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

better sound, but worse design

Dotz 12/21/2021

overall, i am unhappy with these. the sound on the earbud and mic are definitely an upgrade from previous models. the fit is uncomfortable, they straight up fall out often even after adjusting all the rubber accessories it comes with. the square design of the case is less sleek than before and due to its shape, makes it difficult to operate quickly when before u could open it with your eyes closed. like previous models, if it falls, it pops open and the buds go flying across the room. the touch features are less responsive than previous models
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Let Down

Ash12 12/15/2021

i just received these yesterday and i was so excited! i bought these to replace my other galaxy buds (i lost one) but i am not impressed with these at all! they do not fit well and now i wish i would have bought a different series. i absolutely do not like these. i will say the audio is good but that is about all.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Amazing!

Bill 12/15/2021

i had the samsung galaxy live and was hesitant to buy the galaxy buds pro because the live ones were awesome! but now that i have bought the pro i wished i would have done it earlier! it's just an amazing sound! fits perfectly! i have nothing bad to write! awesome job samsung!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Won't stay in my ears!

Wattsdadeal 12/12/2021

i was happy with the sound when i first got these new earbuds but wasn't expecting them to constantly fall out of my ears. they don't fit like my galaxy earbuds plus with wings to stay in my ear. these don't come with wings and the ear tips do nothing to keep them in my ear. why samsung went away from the proven wing design feature is beyond me. the video on proper wear of the earbuds didn't help at all. going forward samsung include the wing design in all future earbuds so they stay in your ears and won't fall out with the slightest movement.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ear infections

Apnc 12/12/2021

these buds are giving me ear infections. other buds like my original galaxy buds don't, just these, something is seriously wrong with these. avoid them. your ear after use will leak fluid. i have to use drops i got from an ear doctor to stop the infections.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Not made for ears

Debb 12/8/2021

the ear buds are not secure in your ear. it is no way those reviews are from customers . i bought the ear buds for some one and they gave them back to me to return because they kept falling out his ear. silly me kept them for myself and now i'm stuck bectnit. nnnjause they are doing the same thing. every day i am chasing them down the street. poorly made.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Excellent sound!

Jay718 12/7/2021

got these when i got my s21 ultra. great battery life and the sound is excellent. never used them for a phone call yet but heard they work great. i'll try that soon. excellent product and glad i got them.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Won't fit properly.

Sarath 12/4/2021

i have a galaxy buds and decided to trade in with pro. one may expect that a product to be improved over its next versions. but unfortunately this isn't. this will never fit properly in the ears. i tried the different options and tips. but it will eventually fall off from the ears. my old galaxy buds fit without any issues. i am returning the product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Terrible Fit and No IPHONE App Support

Nishankster 12/4/2021

i was so excited about these headphones based on my amazing experience with buds+ . i am so underwhelmed by these headphones. they are terrible fit and do not have any support for iphone. i am returning these earbuds.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Samsung quality

Dale 11/26/2021

this review is low because i cannot contact samsung. ear buds are large and don't fit standard ears, otherwise they seem high quality. samsung galaxy buds sm r170nzkaxar fit and work great, ordered another today. this is the first time i've had issue with a samsung product, currently own 6 computers 3 tv's, 2 monitors, 2-phones, 2 tablets, multiple appliances, etc. i wasted several hours trying to contact support; chat; rma: etc. system cannot locate order # 7077460440 shipped 10/29/21, arrived while i was out of country, returned today. wants order id from email i never received (checked junk).
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible fit

Joel 11/23/2021

i cannot get these things to fit in my ears they continue to work there way out. i have read the article and looked at the pics. its to bad i enjoy the battery and the sound when they are in. i am going to return them tommorow to verizon and since i had a bad experience with the original buds will be trying a different brand
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

These buds gave me an ear infection

MulliganMan 11/23/2021

i was having constant ear infections shortly after using these. never had ear infections before. it got bad enough to see a doctor who had to prescribe me antibiotics and told me to discontinue use of these ear buds. i thought something was wrong with me, but recently discovered that i am not the only one and that this is a major issue and defect. buyer beware.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Allergic reaction

Henry 11/22/2021

been using my galaxy buds pro for months now. the sound is good and it connects fast. my issue is having an allergic reaction. crusty, leaking, itchy ears. my old ear buds i never had an issue with. finally decided to look it up and it seems i am not alone. not cool! please issue a refund recall or something. i'm a samsung fanboy, please don't chase me back to google phones.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Sound Amazing, The fit...Meh.

Reese 11/17/2021

so i recently purchased the headset as a replacement for my live that i misplaced. upon using these, i noticed that they tend to slip out constantly. if you workout with them, or do anything that requires head movement, expect for one of them to fall out. i've swapped out the sizes and still falls. my right side in particular. you'll notice it's falling because of the way it starts to slowly, make it's way out like it's trying to creep away from you. if they make it to where it can stay in your ear, then i'd rate it higher.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
2 Stars

Dont stay in my ears as well as original buds

BeninWA 11/17/2021

i never end up using them unfortunately and go back to my original buds or buds live because they don't stay in my ear well. when i put them in, they are fine at first, but eventually they slide out if my ear canal and fall off. the other buds fit me much better. to be more specific, it seems as if they make my ear canals sweat, and i feel them slowly slide out and then fall. too bad because i love everything else about them. just not for me.
Originally posted on Samsung.com

No, I do not recommend this product

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Features

 

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Value

 
2 Stars

Allergic reaction

Annm 11/16/2021

i really like this product. i have had ear issues ever since i bought them. i hadn't connected the issue to the product, but i've read that a lot of people have the same issue. $ 170 is not way expensive for a product i can't use. i have put in a message to samsung, i hope they do the right thing and refund my money.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Design

Marta 11/14/2021

in my case it bothers me a lot because of their size they are not designed for those with small ears, it swells if i use them for a long time
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

My first pair of buds

Lexi 11/13/2021

Bought these awhile go and love them! Use them when I'm hiking with my dogs and they stay put!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Simply they do not fit

Fernando 11/12/2021

purchased these galaxy buds pro back in june and i could not resist them after 4 weeks of use. 3 other family members (wife, 10 and 6 yr old) had same results after using them throughout the summer. seems to me a lack of ergonomic research for the different type of ears, they do not stay in even with the different tips. additionally, they are not designed for prolong use (work from home, school amd watch movies) since after 15-20 minutes of use they cause pain/fatigue around the ears. as far as sound and functionalities with my other samsung products they are great. i do have a set of 2020 google buds and they do fit very well (smaller with wingtips) although the sound quality and functionality are not comparable to these buds. bottomline, i am not satisfied with this purchase.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Defective product

SamSpade527 11/11/2021

Pre-ordered in January, the buds started acting up in March. I battery was draining more in one ear, the call quality was poor and the ambient mode was not letting in sound as well as it was when I first used it. Sent it for repair 3 times and only the battery issue was fixed. The last time I asked for a new pair amd was suppose to get it but I didn't get it. Asked for a refund and now still waiting for it. Features don't mean anything if they don't work right. Horrible product experience.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Terrible slippery case

Albit 11/6/2021

the case is about as grippy as a wet bar of soap. ive dropped it 4 times in a month now. and there's no lip to tell you which side opens. all 4 sides are exactly identical, so you fumble around rotating it in you hand to try to open it. the noise cancellation is eh.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value